Privacy Policy

Effective Date: November 2025
Lumani Wellness
Website: https://lumaniwellness.com
Contact: dr.sarah@lumaniwellness.com

1. Overview

Lumani Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with us online.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information in two primary ways:

a. Information You Provide Voluntarily
When you use our contact form or click “Create an Appointment,” you may provide personal details such as your name, email address, and phone number. If you schedule an appointment, you will be redirected to Healthie, our secure, HIPAA-compliant electronic health platform, where any medical or health information you share is protected under HIPAA privacy rules.

b. Information Collected Automatically
Our website may use cookies, analytics tools (such as Google Analytics), or similar technologies to collect information about how visitors use the site — such as pages visited, time spent, and browser type. This helps us understand and improve the website experience. You can adjust your browser settings to manage or disable cookies if you prefer.

3. How We Use Your Information

We use the information collected to:

  • Respond to your inquiries or appointment requests

  • Improve website performance and user experience

  • Communicate updates or information about our services (if you opt in)

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4. Sharing of Information

We may share limited information with trusted service providers who help us operate our website and services (such as hosting providers or analytics platforms). These vendors are required to maintain confidentiality and security standards.

Any health information collected through Healthie is stored and managed solely within that secure platform, in compliance with HIPAA.

5. HIPAA Notice

Lumani Wellness is a HIPAA-covered entity. Any personal health information (“PHI”) shared through Healthie or during the course of your care is protected under HIPAA’s Privacy and Security Rules. This website itself does not store or transmit PHI.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. However, please note that no website or email transmission is ever 100% secure.

7. Your Choices

You may contact us at any time to:

  • Request access to or correction of your personal information

  • Withdraw consent for future communications

  • Ask questions about how your data is used

Please email dr.sarah@lumaniwellness.com for any privacy-related requests.

8. Links to Other Websites

Our site may contain links to external websites (such as Healthie). We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will always be posted on this page with a new “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
Dr. Sarah de la Torre
Lumani Wellness

Email: dr.sarah@lumaniwellness.com